Income Verification Processor

New
  • Location
    West Des Moines, Iowa
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 12 - $ 13 / Hour
  • Category
    Call Center & Customer Service - Customer Service

Adecco Staffing is assisting a client with hiring a Fulfillment Associate I in West Des Moines to work 8am-5pm, 10am-7pm, or 5pm-1am. We’re looking for enthusiastic problem solvers with great customer service experience. If you love talking with people and helping them find a solution, we want to hear from you

Here are some of the responsibilities you’ll have:
o Completes data entry, verifies data or information using standard verification processes
o Performs clerical, phone, operational or manual work
o Validate/complete and document requested data through phone, fax or email contact
o Analyze and research more in-depth data of information requested, utilizing appropriate resources
o Perform document review and audit
o Effectively process escalated or rushed tasks
o Provide timely and professional communication to supervisors and management
o Demonstrate an ability to prioritize tasks appropriately
o Proactively seeks new assignments to enhance skill


Qualifications:
o Strong emphasis on collaboration and team building
o Ability to perform multiple tasks at the same time
o Ability to respond quickly to unexpected changes
o Ability to deal with people in a professional and courteous manner
o Experienced with Microsoft Office platform (Word, Outlook, Excel, PowerPoint)
o Creative problem resolution skills
o Professionalism within the workplace
o Ability to interact in written and oral form with supervisors/management and peers
o Excellent analytical skills, problem solving and decision-making abilities
o Excellent Customer Service skills
o Excellent interpersonal, oral and written communication skills

Education/Experience/Requirements:
o High school diploma or equivalent
o Preferred at least six months experience in a high-volume processing center
o Customer service experience required
o Preferred experience within call center environment

Adecco is a worldwide leader in staffing, but it’s only because of all the great people we have working with us. We’ve placed over 70,000 people with the world’s most well-known companies every day. We believe everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you’re temporary.
your court.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_1_028047_11795130