Inside Sales Associate

Headquartered in Madison, WI, this company is one of the largest distributors of products and equipment designed to help keep people safe in the workplace.

We are now accepting applicants for an inside sales / customer service position!

This individual will act as a primary customer service agent in processing or responding to basic customer requests, inquiries and/or orders.

Customer Service may be by telephone, fax, email, chat, or regular mail. Provides basic product/service/application information. Provides basic information on pricing and product availability.

Must process orders, requests, returns and adjustments. Enforce policies within guidelines. Develop or prepare reports as required.

Must efficiently utilize the computer support system. Utilizes internal contact resources for specific situations. Exercises judgment and diplomacy as required. Maintains current information in an easy-to-use format.

Must be an effective communicator. Must have some basic knowledge of computers. Coordinates and expedites services issues to higher levels or other departments as needed.


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Reference number US_EN_99_025426_387934