Insurance Customer Service Representative

  • Location
    Delphos, Ohio
  • Job type
    Direct Hire
  • Category
    Accounting & Finance - Insurance Operations

Adecco Direct Placement is currently recruiting experienced candidates for a Direct Hire Insurance Customer Service Representative job in Delphos, OH with one of our top clients. The Insurance Customer Service Representative will provide current clients and prospects with quality customer service while assisting the Agency with prospecting and sales activities.

Position Responsibilities:

Process auto and homeowner’s insurance policy applications, changes, and cancellations.
Review applications for completeness and accuracy; verify that applicants are eligible for the programs.
Maintain records on policy changes.
Round out accounts by selling additional personal lines coverages or policies.
Cross sell personal lines policies to existing life and health clients.
Answer clients’ questions related to their coverages or policy status.
Provide new prospects with information on the agency and its products.
Make phone calls to prospect lists to obtain auto and homeowners ex-dates.
Assist with record keeping of sales activities and results.
Attend service and/or sales meetings as needed.
Assist agency with retention of clients.


Strong communication, organizational, time management, and technical skills
Self-motivated with initiative, integrity, and thoughtfulness
Commitment to ongoing professional development through industry-sponsored educational programs
High school diploma required
Sales experience not required. Agency is willing to train right candidate.

Preferred Qualifications:

Has 3 years or more of insurance or business-related experience
Holds a current property/casualty agent’s license

This is a direct hire opportunity and the salary for this position is based on experience and qualifications.

If you meet the above qualifications and would like to apply for this position, please click APPLY NOW and upload your most current resume. You may email your resume to our recruiter, Angela Stewart, at Please include Insurance CSR on the subject line of any e-mail correspondence. Questions regarding this position can be addressed by emailing or calling 419-222-8395. Thank you in advance for applying, however, only qualified candidates will be contacted.

  • Apply with Adecco

Reference number US_EN_2_027517_137297