Intake Coordinator

Adecco is currently assisting a local client in their search to fill an Intake Coordinator job in Lewisville, TX! Apply now if you meet the qualifications listed below!

 

Type:                      Part time (30 hours / week) contract

Length:                  6+ months

Pay:                        $16.50 / HR

Shift/Hours:          8A – 5P

 

 

Responsibilities for this Intake Coordinator job include, but are not limited to:

  • Responsible for handling approximately 75 - 150 inbound/outbound calls per day with ability to determine needs and manage accordingly
  • Resolve patient's questions and concerns regarding status of their request for delivery of their medication/medications
  • Enter detailed information into company proprietary software while conversing via telephone
  • Maintain quality while providing an empathetic and supportive experience to the patient by controlling the patient conversation and educating the caller
  • Understanding of HIPAA and PHI

 

Qualifications for this Intake Coordinator job:

  • High School education required
  • 2-4 years related customer facing experience and/or training desired or equivalent combination of education and experience
  • Previous experience or knowledge of practices and procedures commonly used in a call center or customer service environment highly preferred
  • Knowledgeable of general pharmacy operations a plus
  • Ability to properly utilize all computer systems including Word, Excel, MS Outlook, Sales Force and Genesys telephone software.
  • Capable of multi-tasking on computers while conversing with patients via telephone in a cubical setting

 

Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits

 

IMPORTANT: This Intake Coordinator job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

 

  • Apply with Adecco

Reference number US_EN_99_022862_598682