• Location
    Grove City, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 10 - $ 11 / Hour

Adecco is currently assisting a local client in their search to fill a Call Center/ Customer Service Representative/Collections job in New Albany, OH. This is a temporary to hire opportunity. As a Call Center / Customer Service Representative/Collections you will be responsible for receiving high volume inbound calls. Apply Now if you meet the qualifications listed below!

Pay Rate: $10.00 - $11.00 per hour depending on experience
Hours : 1st position - 1pm - 10pm for training -  2:30pm - 1am regular schedule 

              2nd position - 9am - 5pm 

              3rd position - 12:30pm - 9pm

              4th position - 10am - 6:30pm 

Responsibilities for these positions include:

• Resolve customer complaints, inquiries or request. This may include handling difficult situations and irate customers
• Perform sales or support functions as necessary to provide individualized customer service of a high-standard professional level
• Adjust customer accounts to accurately reflect the decisions made to resolve customer inquiries in accordance with department procedures
• Perform data entry functions
• Review and update all provided reference materials to maintain comprehensive understanding of policies and procedures


• Strong customer satisfaction skills including written communication skills
• Good reading comprehension and problem solving skills
• Efficient keyboarding/data entry skills
• Ability to multi task and change focus frequently
• Ability to handle diverse people
• Commitment to delivering service that exceeds our customer’s expectations
• Excellent attendance and punctuality
• Ability to maintain professionalism

Click on Apply Now to be considered for this Call Center Representative job in New Albany, OH or you can visit our website to search for other opportunities that are currently available.

  • Apply with Adecco

Reference number US_EN_99_027302_11729079