IT Helpdesk

  • Location
    Dayton, New Jersey
  • Job type
    Direct Hire
  • Salary
    $ 18 - $ 20 / Hour
  • Category
    Information Technology - Help Desk / Technical Support

Responsibilities
� Respond to help desk system and assign ticket to appropriate team member as needed, for all 3 locations.
� Respond to help desk tickets, via the system, in a timely fashion and work self-sufficiently to complete assigned tasks as swiftly as possible.
� Troubleshooting basic problems with company phones, tablets ,laptops, desktops, printers and network, will be required to complete tickets
� Additionally, basic troubleshooting or installation of hardware and software may be required
� After initial troubleshooting and clarification, escalate more complex problems to senior team members, by reassigning the ticket.
� Installation and configuration of new computers.
� Basic IP networking knowledge preferred but not required

Responsibilities
� Respond to help desk system and assign ticket to appropriate team member as needed, for all 3 locations.
� Respond to help desk tickets, via the system, in a timely fashion and work self-sufficiently to complete assigned tasks as swiftly as possible.
� Troubleshooting basic problems with company phones, tablets ,laptops, desktops, printers and network, will be required to complete tickets
� Additionally, basic troubleshooting or installation of hardware and software may be required
� After initial troubleshooting and clarification, escalate more complex problems to senior team members, by reassigning the ticket.
� Installation and configuration of new computers.
� Basic IP networking knowledge preferred but not required

  • Apply with Adecco

Reference number US_EN_1_020275_11784356