Lead Customer Service Representative

Adecco is currently assisting a local client in their search to fill a Lead Customer Service Representative job in Portage, MI! Apply now if you meet the qualifications listed below!
Type: Fulltime (40 hours / week) contract
Length: 6 months
Pay: 13 - 15 / HR
Shift/Hours: Monday - Friday, 8am - 5pm
Responsibilities for this Lead Customer Service Representative job include, but are not limited to:
  • Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services
  • Troubleshoot internal and external customer problems with varying degrees of complexity
  • Receive products in ERP system and maintain customer orders
  • Follow standardized process to ensure 100% quality for all orders
Qualifications for this Lead Customer Service Representative job:
  • Must have strong interpersonal, customer service and communication skills
  • Preferred detail-oriented background in call center-based roles
  • Preferred experience with SAP (Inventory Management System)
Why work for Adecco?
  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits
IMPORTANT: This Lead Customer Service Representative job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume.
The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_598972