Lead Field Tech

New

Adecco is assisting our client by recruiting for Lead Field Technician jobs in Los Angeles, CA.  These lead field technician jobs are a 1-year contractor assignment with the possibility of an extension based on performance.

Lead field technician jobs require candidates to maximize e-bike/scooter availability in the field. The lead field technician is responsible for managing the in-flow and outflow of vehicles to/from the warehouse as they cycle through charging and safety inspection protocols. The lead field technician is responsible for assigning tasks to field technicians such as battery swaps, vehicle repositioning, and vehicle recollection. Additionally, the lead field technician is responsible for oversight of customer support/city communication channels to address vehicle related complaints in a time effective manner. If you meet the qualifications listed below – Apply Now!

Responsibilities for Lead Field Technician jobs include but are not limited to:

  • Work closely with the field operations manager to develop shift strategy and monitor/report shift metrics
  • Supervise / complete safety and operational processes
  • Dispatch field technicians in vans to distribute/collect e-bikes/scooters and perform e-bike battery swaps
  • Communicate with customer service and coordinate with field technicians to respond to incidents and complaints in the field
  • Maintain a safe and efficient work environment by following safe work practices and procedures
  • Oversee in-warehouse inspections and plan redistribution of e-bikes/scooters
  • Document damage to vans and equipment
  • Identify, document, and coordinate w/ field technicians to recover e-bikes/scooters requiring in-shop repair
  • Train field technicians (level 1 and 2) on best practices on all e-bike/scooter related operations
  • Engage with and respond to customers in the field
  • Adhere to all safety protocol as established by the Field Ops Manager 
  • Ability/Flexibility to work non-standard hours including weekends

Candidates must meet the following requirements to be considered for Lead Field Technician jobs:

  • Intermediate computer knowledge (Google Suite spreadsheets, documents, web browser, emails, etc)
  • Familiarity with using smartphones / technology
  • Experience in a leadership position / working effectively in a team-centered environment
  • Clean driving record for the past 3 years
  • Ability to lift 50 lbs. with ease on a regular basis
  • Ability to stand / be on your feet for extended periods of time (4+ hrs.)
  • (Preferred) Experience driving a variety of vehicle types
  • (Preferred) Experience using standard hand and power tools

What's in this for you? 

  • Pay rates starting at $22 per hour, plus overtime as needed!
  • Casual, warehouse work environment – dress casual and enjoy a casual, laid back atmosphere
  • Benefits

 

Click on “Apply Now” to be considered for this Lead Field Technician job!   

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

The Company will consider for employment qualified applicants with arrest and conviction records.

  • Apply with Adecco

Reference number US_EN_99_024591_543597