Live Chat Product Support

  • Location
    Seminole, Florida
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 14 - $ 16 / Hour

Do you have a passion for health and fitness and love providing customer service? This job is for you!

Adecco is assisting a local client that specializes in fitness apparel and technology, in their search for an experienced Customer Support agent in Seminole, FL. This is a long term, possible temp to hire position, providing phone, e-mail and live chat support to their customers. 1 year minimum relevant work experience doing live chat AND inbound customer service is required! Apply today if you meet the requirements below.

Qualified candidates must be able to work weekends, either Saturdays or Sundays, and weekdays between 9:00 AM AND 5:00 PM. Pay rate is between $14.00 - $16.00/hr depending on experience.

Responsibilities Include:
- Providing customer service and support via inbound phone calls, e-mail and live chat.
- Help customers select which products are right for their needs.
- Assist customers in navigating their website and placing online orders.
- Tracking shipments through UPS, Fed EX and USPS.
- Monitor customer satisfaction and report to supervisor.
- Resolve product returns, shipping inquiries, and order status questions.

Minimum Requirements Include:
Candidate Requirements
- At least 1-3 years Customer Service experience.
- Must have prior experience providing live chat and e-mail support.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Word, Excel, etc.) applications.
- Good typing skills (45 WPM+), spelling, and grammar.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this job in Seminole, FL or you can visit our website to search for other opportunities that are currently available.

  • Apply with Adecco

Reference number US_EN_1_020489_11786744