Loss Drafts Specialist

  • Location
    Springfield, Ohio
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

Ring ring. That’s opportunity calling for you. We’re hiring temp-to-hire Loss Draft Specialists in the Springfield area. The Loss Draft Specialists perform an important role in helping guide the customer/claimant through the claims process and helping them get their lives back in order following a property damage or loss.

Here are some of the responsibilities you’ll have:
*Responsible for communicating with various
individuals involved in the claims process such
as homeowners, adjusters, mortgage companies,
etc. to handle property damage claim
*Answer questions and respond to requests,
inquiries, and complaints in a timely and
professional manner.
*Review and research claim information provided,
make appropriate follow-up calls to resolve
issues, and process claim checks following
standard policies and procedures.
*Ensure that internal and external standards are
met on a consistent basis
*Efficiently and accurately enter information
into company proprietary systems.

These are the qualities we’re looking for in a loss drafts rep:
*Someone who is comfortable speaking on the phone
either receiving or making calls
*Shows a lot of empathy,
*Solid communication skills, sound analytical
*The candidates need to be able to guide the
customer through the process because these are
traumatic situations that have happened in their
lives where the candidates needs to be able to
empathize with the customer and have patience.
*At least one year of customer service related
*High School Diploma or GED

*General availability = Mon-Fri; 8a-5p or 9a-6p

So, a little bit about us. We’re the worldwide leader in staffing, but it’s only because of all the great people we have working with us. We place over 70,000 people with the world’s most well known companies every day, but that’s not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation. To get benefits, regardless of whether you’re temporary. Does this all sound good to you? If you ask us, we’d make a great team. Isn’t it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. 937.356.6990

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_1_023407_11776349