Loss Drafts Specialist

Ring ring. That's opportunity calling for you. We're hiring temp-to-hire loss draft specialists in the Springfield area. We're looking for enthusiastic problem solvers. If you love working through problems and finding a solution, we want to hear from you.

Here are some of the responsibilities you'll have:
*Responsible for processing documents, reviewing
claims, working loss drafts queues, etc while
following proper procedures
*Responding to incoming telephone calls related
to property damage claims These calls may come
from the actual homeowner, contractor or other
*Care must be given to ensure that appropriate
information is only given to authorized parties
*Placing outgoing telephone calls as needed to
obtain missing documents, provide progress,
updates, etc
*Use computer system to track customer
interactions, record details of inquiries,
complaints, or comments, as well as actions
taken. Organization is key
*Helping to move unresolved issues along to
designated supervisors for further

These are the qualities we're looking for in a loss drafts representative:
*Above all, friendly. It isn't always easy, but
the key to success is helping a customer turn a
frown upside down
*Skilled at problem solving and conflict
resolution no matter what is thrown at you, you
keep a cool head
*Someone who has a great deal of empathy and
solid communication skills
*High School Diploma or GED
*At least 1 year of experience

1st shift position

So, a little bit about us. We're the worldwide leader in staffing, but it's only because of all the great people we have working with us. We place over 70,000 people with the world's most well known companies every day, but that's not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation.To get benefits, regardless of whether you're temporary. Does this all sound good to you? If you ask us, we'd make a great team. Isn't it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. 937.356.6990

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

  • Apply with Adecco

Reference number US_EN_1_026991_11748583