Mainframe Console Operator

  • Location
    Roseland, New Jersey
  • Job type
  • Category
    Information Technology - Database Administrator

LOCATION: Roseland, NJ 07068
HOURS: 37.5 hrs/week
DURATION: 8 Months temp to hire
PAY RATE: $28.25/hr

Job Description:

Prudential is seeking a Temporary to Hire individual for a Mainframe Console Operator position. The individual will perform Mainframe Console Operating monitoring, under the guidance of experienced staff members and management. The position requires shift work as well as alternate schedules which could include 3day or 5day shift assignments.

Operates and monitors the Mainframe environments via consoles and various monitoring tools. Controls operation via workload balancing techniques to ensure proper utilization of Mainframe resources. Monitors and documents all problems via problem tracking tools and maintains records to include problem tracking documentation. Escalates problems to senior operators and or support groups. Works within established procedures with initial high degree of supervision. Performs routine assignments in a professional job progression. Receives regular instructions, guidance and direction from Prudential team members.
1 to 3 years IT Support experience.
Knowledge of supporting Mainframe Operations
Primary skills required in Z/OS MVS operating systems, SDSF, Remedy, JES2
Knowledge of Office365 environment (Outlook, SharePoint, Excel, Word)
Ability to partner effectively with colleagues across multiple areas
Highly motivated worker
Ability to demonstrate strong customer service skills
Strong verbal and written communication skills

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Reference number US_EN_2_022862_400259