Medicaid Provider Specialist

  • Location
    Austin, Texas
  • Job type
    Contract/Temporary
  • Salary
    $ 13.25 - $ 14.25
  • Category
    Call Center & Customer Service - Customer Service

Adecco is looking for professional call center representatives for a 6-month contract handling incoming calls from Medicaid providers regarding eligibility, claims status, and other issues. Pay rate will be $13.25/hr. FULL TIME AND PART TIME POSITIONS AVAILABLE.

Requirements:
• 1-year recent call center experience
• Medicaid or medical insurance experience preferred
• Ability to think and process analytically
• Proficient in Microsoft Office and Excel
• Type 30 WPM
• Understanding of business language
• Computer assessments will be required
• Be able to pass 7-year Felony/ Misdemeanor check

Responsibilities:
• Provide customer service to customers by phone to online logs
• Provide strict and proper documentation
• Meet attendance and performance metrics
• Provide problem resolving for various issues

This is an amazing client to work with in North Austin that provides excellent training for up to a month. Time off within the first 90 days cannot be accommodated.

EEOC/M/W/V/D

1 year consistent call center experience. Medicaid experience preferred.

  • Apply with Adecco

Reference number US_EN_1_027673_11724756