Member Education Specialist

Adecco Medical and Science is seeking a Member Education Specialist in the Chattanooga TN are. Primary responsibilities are providing member education and outreach which includes, but is not limited to, general health education on key objectives (childhood, adolescent and adult development skills and needs) as well as chronic disease prevention and education on specific HEDIS measures with an emphasis on scheduling appointments for needed services. Conduct outbound educational telephone calls regarding available benefits, services and programs as well as complete health needs assessments and refer members to Population Health Programs as needed, Encourage and motivate members to become compliant by scheduling appointments and coordinating the needed appointments with provider offices Be familiar with provider locations and specialties to ensure access to services Coordinate transportation to and from appointments when necessary.

Qualifications:
-High School Diploma or equivalent required
-Customer Service experience preferred.
-Medicaid experience preferred.
-Microsoft Office products knowledge desired
-Effective oral communication and interpersonal skills
-Good written communication skills
-Good organizational and time management skills
-Sound decision-making and problem solving skills

Typing test will be given.


If you are interested in this Member Education Specialist position in Chattanooga TN, then please click APPLY NOW. For other opportunities available at Adecco Medical and Science go to www.adeccousa.com. If you have questions about the position, please contact Hari Dhurjaty at 585-613-3037 or hari.dhurjaty@adeccona.com.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_101084_333158