Member Services Officer

  • Location
    Phoenix, Arizona
  • Job type
    Contract/Temp to Hire
  • Salary
    $ 13 - $ 14 / Hour

This is a Call Center position which will require the right person to jump in and assist our new and existing members with their banking needs. We are looking for a teammate who is passionate about providing Rock Star service in a prompt and courteous manner. In addition to cross-selling Credit Union services and products, you will also open new accounts and administer a variety of member service requests. We want our members to enjoy "taking care of business... everyday"!

 

Let's talk details... Open, Close and Maintain member accounts Refer loan products  Assisting members with bookkeeping and checking account issues Educate members on applicable products to enhance their banking experience. Which means you'll have to actively market and cross-sell current, new products and services of the credit union  Reset mobile application and website logins Help with bill payer questions and troubleshoot basic website issues Minimum Requirements: Be enthusiastic about what you do  Have a great attitude  Understand the benefits of a Credit Union  Comprehensive knowledge of personal computer, Excel and Word Ability to conduct clear communication while maintaining professional, courteous and friendly service to our members and don't forget your co-workers Interpersonal skills to effectively suggest new products and services to our members Ability to multi-task in a faced paced environment 

 

High School diploma or equivalent One to three years of similar experience is preferred

 

Compensation: $13 - $14 DOE



  • Apply with Adecco

Reference number US_EN_99_020094_11777918