Merchant Risk Investigator III

**CANDIDATE MUST BE U.S. CITIZEN OR GREEN CARD HOLDER ONLY – NO EXCEPTIONS**

Adecco is currently assisting a local client in their search to fill a Merchant Risk Investigator III role in Seattle, WA! Apply now if you meet the qualifications listed below.

Responsibilities, Qualifications, & Details:

We are seeking an enthusiastic and experienced Program Manager to join the Softlines Innovation team and help us deliver a new and exciting customer experience for Amazon customers
This person will own managing critical program operations to ensure we are delivering above and beyond for our customers
You will partner with customer service and TRMS to build out policies and standard work; deep dive risky transactions and identify program improvements
Very detail-oriented operator who is passionate about the customer
Develop new SOPs, build new reporting, and identify opportunities to investigate fraudulent activity and improve our customer experience
Develop new programs to communicate with our customers and experiment with new emails and notifications to optimize our customer lifecycle
You'll be joining a team that has built an innovative new product and has a passion for building great customer experiences

Must Have:

BA/BS required
Outstanding attention to detail
Strong written and oral communication
Experience with e-commerce site merchandising, product management, or project management in a technology company
Proficient in MS Excel
Proficient in SQL

Preferred Skills:

Demonstrated analytical skills
+ 1 year of experience in a technology company

Pay Rate: $30.00hr - $34.00hr DOE
Shift Start/End Time: regular core hours 9am – 5pm onsite

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “Apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_407297