MN/BP - Market Research Contractor - Senior/UHGJP00048668

  • Location
    Eden Prairie, Minnesota
  • Job type
    Contract/Temp to Hire
  • Category
    Information Technology - Database Developer

This is a W2 NOT C-C

Description:

This is a market research contractor position. This person needs to have 3 or more years managing market research projects, experience analyzing survey data and experience with customer experience measurement and reporting, preferably NPS.

What are the top 5-10 responsibilities for this position?
1. Management of day-to-day Net Promoter Score (NPS) project responsibilities for specific businesses
2. Act as point of contact for NPS/Consumer Insights-related questions
3. Manage edits/changes for the NPS questionnaires
4. Manage reporting and present results
5. Senior level communications
a. Facilitate development and production of Quarterly leadership report
b. Manage data input for dashboard (monthly)
c. Management of pages for NPS playbook
6. Partnership on Panel research for specific business units
7. Leading new market research projects from study design to reporting
8. Ad hoc analyses as requested
9. Support other Consumer Insights team members as needed


What software skills are needed?
• Microsoft Office (Word, Excel, PPT)
• SPSS (nice to have)





Position Description:
The primary purpose of this position is to perform ad-hoc and regular analysis to support the strategic initiatives of product development, sales, and marketing. The qualified candidate will be responsible for the following tasks: Structure and define scope of analysis. Pull data from multiple sources to satisfy requests, and also integrate data across data sources. Structure and define the deliverable to meet the needs of the requester. Develop and maintain relationships with requesters across the organization, specifically meeting deadlines and communicating expectations clearly. Project work is highly varied and would include data retrieval; data cleansing, pre-processing, and QA of data; data analysis and developing conclusions/ recommendations, and final report preparation. Candidates can distinguish themselves by demonstrating experience at standardization of reporting processes; design, implementation, maintenance, and analysis of data models; and sophisticated analysis techniques e.g., statistical analysis.

Required Skills:
4 - 6 years minimum proven experience in data retrieval and analysis; proven experience in receiving and developing a scope for analysis, defining and meeting deadlines, proven experience/exposure to marketing tools such as segmentation schemes, and data management techniques, including data cleansing, merge/purge; demonstrable skills using one or more database reporting tools such as Microsoft Access; Ability to work independently and, in person with customers to define requirements and perform requested tasks; Excellent analytical skills with ability to interpret findings and present in both oral and written format; Excellent presentation and communication skills.

Must Have:
Data Analytics
Reporting & Metrics

Minimum Education Requirement
Bachelor's Degree

Required Skills:
4 - 6 years minimum proven experience in data retrieval and analysis; proven experience in receiving and developing a scope for analysis, defining and meeting deadlines, proven experience/exposure to marketing tools such as segmentation schemes, and data management techniques, including data cleansing, merge/purge; demonstrable skills using one or more database reporting tools such as Microsoft Access; Ability to work independently and, in person with customers to define requirements and perform requested tasks; Excellent analytical skills with ability to interpret findings and present in both oral and written format; Excellent presentation and communication skills.

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Reference number US_EN_1_023402_11846254