Mobility Help Desk Analyst


Adecco is currently recruiting for a Mobility Help Desk Associate Analyst for our client. This position can sit in either midtown NYC or Chicago Loop area.

See the job description below and apply immediately if interested!

Duration: 3-6 months contract
Pay Rate: $19.00 per hour
Shift: Mon to Fri ( 8-5 or 9-6 )

Job Overview:

Responsible for assisting the Global ITS Mobility Manager in the management of US mobility and conferencing services in the firm.

Key Responsibilities:
• Assist in the day to day US mobility vendor new service and changes for US colleagues including new phone number and iPhone service requests, iPhone upgrades and changes to existing iPhone service.
• Perform financial reviews with Excel to determine voice/data costs per line of service.
• Update Excel-based mobility dashboards with mobility use financial information.

Experience Required:
• Background in ITS mobility services is required
• Working with vendors to analyze voice/data usage information and costs
• Associates degree of a related field of study or equivalent experience

Skills and Attributes:
• Strategic thinker with analytical and technical skills
• Ability to analyze and summarize large volumes of data
• Excellent written and verbal communication skills
• Excellent planning and organizational skills
• Exceptional interpersonal skills, including leadership and teamwork
• Highly supportive of the business and of its ideals and strategies and a team player
• Results oriented and ability to manage multiple projects at once

Technical Skills:
• Significant experience using and demonstrating Microsoft Excel’s intermediate functions including: vlookup, data tables, parsing data, sorting and linking worksheets
• Intermediary knowledge of financial models and budgeting


Candidates interested in this position should apply IMMEDIATELY. DO NOT DELAY. Please click on the “Apply Now” button to fill out your application. If you have any questions, you can contact Patricia Landay email at .

Important information: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above; however your resume must be received via the “apply now” button included within to be considered.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group offers benefits including Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities. Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_410461