Mortgage Specialist I

  • Location
    Seattle , Washington
  • DatePosted
  • Category
    Bank Operations
  • Job type

Our client, a leader in the financial industry, is searching for a Mortgage Specialist to work on a 4+ month contract opportunity in the Seattle WA market. Position Details: Position(s): Mortgage Specialist Location: Seattle WA Hours: 8-5 M-F Rate of Pay: $17.21/hr Length: 6+ month contract – possible to hire Job Summary: Answer inbound calls from borrowers and 3rd parties regarding the Reverse Mortgage product. Negotiate repayment of delinquent property charges. Meet inbound and outbound call, repayment agreement, and other productivity goals. Work with other teams within the department to successfully respond to borrower and 3rd party requests. Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. Negotiating: Can negotiate in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. Minimum Requirements: Minimum of 1 year Customer Service experience in a call center environment. 6 months soft Collections experience preferred. How to Apply: To be considered for this position, please contact Phil Tygret at (866) 892-5140 or Highlights of Working with Adecco Why Adecco? Because Adecco provides one of the most COMPREHENSIVE BENEFITS package in the industry to contract workers. Just take a look at a few of the benefits available to you as a contractor: • Medical Coverage - access to an affordable and comprehensive group medical coverage plan • 401(k) - Adecco offers all temporary employees the ability to participate in a 401(k) savings program • Pay Options/Direct Deposit - we make it as easy as possible for you to get paid • Service Bonus - rewarding employees who make an extended work commitment • Paid Holidays - selected paid holiday, based on accrued hour requirements • State-of-the-art Career Center - training and resources available for all employees • Highly trained and professional staff - Our team cares about you and your career! In addition to the position above, please feel free to look at all Adecco opportunities by visiting Adecco is an equal opportunity employer. The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions.