Office and Quality Assurance Support

  • Location
    San Angelo, Texas
  • Job type
    Contract/Temp to Hire
  • Salary
    $11.00/Hour
  • Category
    Office, Clerical & Administrative - Clerical

Adecco is currently assisting a local client in their search to fill a Customer Quality Assurance Support role in San Angelo, TX. Apply now if you meet the qualifications listed below!

 

Location: San Angelo, TX

Hours: 8am-5pm M-F

Pay Rate:  $11/hr  

Duration: Temp to Hire opportunity

 

Description:

  • Maintain current knowledge of area program regulatory and company Best In Class requirements to ensure accurate quality assurance review.
  • Follow company procedure and practice for completing various program quality assessment audits.
  • Complete follow-up of Quality Assurance audits when requested on a timely basis.
  • Request and attend training to maintain current knowledge of area program regulatory and company Best In Class requirements to ensure accurate quality assurance review.
  • Complete any assigned special projects as needed.
  • Conduct random case file/record reviews on a weekly basis using computer auditing checklist to ensure contractual performance expectations are met.
  • Submit weekly QA reports and submit in a timely manner to Project Director
  • Present consistent feedback to management regarding areas that need improvement
  • Other duties as assigned

 

Requirements:  

  • High School Diploma or equivalent
  • Minimum of six months experience in a customer service position which provides knowledge of social services programs
  • Fluent reading and writing skills for correspondence and program reporting
  • Exceptional interpersonal and verbal communication
  • Working knowledge of Microsoft operating systems
  • Ability to use personal computer for correspondence reports, database access, and record keeping
  • Ability to organize, manage time, and prioritize tasks as necessary

 

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

 

If you have any questions surrounding the application process, please feel free to reach out to: Amanda Shoemaker at Amanda.shoemaker@adeccona.com.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), and Insurance Benefit Plans.

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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