Job summary:
Customer Service Routing technician’s daily work. scheduling appointments with customers..
Answering phones.(4 lines) Maintain customer relations by resolving customer concerns
Assist with scheduling and dispatching technicians
Monitor and review technicians completed daily work orders and scan them.
Assist in system legalization process by preparing documents and scheduling Fire Department tests
Process and mail invoices and monthly maintenance agreement.
Collection on Customer's agreement and account receivables
Enter credit card payments in bank website
Computer skills, Microsoft office and Excel
Salary $20/hr. 40 hour week, 8am to 4:30pm
Comfortable using of public transportation needed. Parking is impossible in this LIC area..
Health plan
401K
Paid holidays sick days/ vacation