OnSite Services Consultant

  • Location
    Medford , Oregon
  • Category
    Call Center & Customer Service - Customer Service
  • Job type
    Contract/Temporary

Adecco is currently assisting a local client in their search to fill an exciting OnSite Services Consultant in Medford, OR! Apply now if you meet the qualifications listed below!

POSITION: OnSite Services Consultant
LOCATION: Medford, OR 97501
HOURS: 7am-4pm
DURATION: 3 years
PAY: $20.00/HR

Responsibilities, Qualifications, & Details:
Major purpose:


The OSSC role supports the clients strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory


OSSCs engage in activities that drive superior service, customer relationships and incremental revenue growth through the deployment and execution of our suite of solutions in the KeepStock portfolio


Support sales partners drive incremental revenue by providing superior customer service and ensuring flawless execution of onsite service implementation, service delivery and other KeepStock activities.


Understand the customer by establishing and maintaining strong relationships in order to effectively identify, analyze and address needs and service opportunities to then provide relevant solutions.

Major responsibilities and duties:




Collaborate with sales and branch partners to effectively support the KeepStock strategy, better know your customer and determine how the client can provide new solutions to meet their needs and/or expand the client’s services/offerings


Provide ongoing customer support (including training and consulting) for existing services, as well as, new and emerging offerings as they are developed and deployed by the client.


Contribute to higher account growth penetration and customer loyalty by embedding the client processes with each customer.


Leverage CI thinking to identify productivity and efficiency improvements required to build consistency, effectiveness and scale within the KeepStock services operations.

Requirements:




Shows great initiative and enthusiasm


Has strong Communication skills


Effectively analyzes problems and provides solutions


Understands the Customer and their needs


Works tirelessly to build relationships


Models Teamwork


Effectively Plans and Organizes


Follows up every time

Project Scope/Deliverable:
Servicing Keepstock for Jeld Wen and BNSF customers in the area. Must be consistently available for 8 hours every Wednesday

Major Responsibilities/Key Tasks:




Scan, put away customer product.


Capturing item adds for existing programs.


Using iphone and laptop for order processing and tracking

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to:
Taj Rolin at (470) 219. 6864 or taj.rolin@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled



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Reference number US_EN_2_022862_397553