Open Items Specialist

Ring ring. That's opportunity calling for you. We're hiring temp-to-hire Open Items Specialists in the Springfield area. We're looking for enthusiastic problem solvers. If you love talking with people and helping them find a solution, we want to hear from you.

Here are some of the responsibilities you'll have:
*85% of time is spent on the phone making 80 to
100 calls a day
*Making outbound calls to obtain missing policy
and plug that information into a system that
will complete the rest
*May disperse funds from homeowners escrow
*Identifying and resolving complaints this
is your chance to be a creative problem
*Use computer system to track customer
interactions, record details of inquiries,
complaints, or comments, as well as actions
taken. Organization is key
*Helping to move unresolved issues along to
designated supervisors for further

These are the qualities we're looking for in a loss drafts specialist:
*Above all, friendly. It isn't always easy, but
the key to success is helping a customer turn a
frown upside down
*Skilled at problem solving and conflict
resolution no matter what is thrown at you, you
keep a cool head
*Must feel comfortable reading a script and
following the guidelines in the process
*High School Diploma or GED
*At least 1 year of experience

1st shift position

So, a little bit about us. We're the worldwide leader in staffing, but it's only because of all the great people we have working with us. We place over 70,000 people with the world's most well known companies every day, but that's not enough. Why? We think everybody deserves a chance to find a good job. To work on your terms. To better your situation.To get benefits, regardless of whether you're temporary. Does this all sound good to you? If you ask us, we'd make a great team. Isn't it kind of ironic that the way to get started is to pick up your phone and give us a call? Our friendly experts are ready to get you in at a great job, so the ball is in your court. 937.356.6990.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_1_026991_11748593