Operation Coordinator II

Adecco is currently assisting our client, the World’s Largest Search Engine, in their search for an Operations Coordinator! This is a 12-month contract opportunity based in San Francisco, CA.

Overall Responsibilities:
The Operations Coordinator position is a role within the product organization. The
primary function is to support the Business Development teams with two customer facing programs:

(1) Customer Advisory Councils and (2) Office Hours. The secondary function is to manage the customer relationship management tool to help the product, engineering, and business development team members identify target customers for outreach.The ideal candidate is goal oriented and attentive to details with attributes like a Project manager and an experienced event producer.

Core job functions:
Customer Advisory Council (CAC) is a global program that helps product and engineering teams to engage with senior stakeholders of top customers. It is a forum that guides long-term product strategy and future investments. In this role, you will own end-to-end event planning execution according to the program strategy. This includes, identifying and preparation of event venues,
on-site logistics, source and manage attendee nomination/invitation/registration, create post-event learning and communications.
Office Hours (OH) is a program to engage with strategic customers interested in adopting products. You will collaborate with Developer Relations,  Management, Business Development, and Sales teams to engage with large, strategic customers on a weekly basis. You will  responsible for weekly responding and filtering of requests, staffing and scheduling of the meetings, and collecting and organizing feedback.
Customer Relationship Management (CRM) tool and ad-hoc outreach effort. CRM is core to the Business Development team’s outreach effort. You will be helping to ensure the information is up-to-date and provide ad-hoc support to generate outreach target customer list based on business and product needs. You will create and send communications to targeted customers.

Mandatory Skills:
• BA/BS degree or equivalent practical experience 2+ years working in a customer facing role (event management/briefing specialist)
• Requirements Obsessed with delivering exceptional customer experience
• Thoughtful communicator when interacting with customers
• Proactive and preemptive problem solver who identifies potential roadblocks on the spot
• Attention to details and can juggle multiple tasks and projects
• Excellent written and oral communication skills Hunger for process and efficiency to increase the team’s productivity
• Fluent in G Suite and Salesforce tools Engaging and able to influence decision making to drive programs

Equal Opportunity Employer Minorities/Women/Veterans/Disabled
The Company will consider for employment qualified applicants with arrest and conviction records

  • Apply with Adecco

Reference number US_EN_99_025107_629413