Operations Analyst

  • Location
    San Jose, California
  • Job type
  • Salary
  • Category
    Information Technology - Systems Analyst

Job Title: Operations Analyst

Estimated Length: 1 year

Pay: $40/hr.

Location: San Jose, CA


Job Description:


The “World’s Largest Search Engine” is looking for an individual to join their team that is responsible for the highly dynamic process of ensuring short-term labor staffing and long-term labor & store capacity are calibrated to meet expected customer demand.  This involves working cross-functionally with the Marketing and Operations team to provide the most timely, accurate information to the managers.


As an Operations Analyst, you will be responsible for maintenance and knowledge of capacity and performance related metrics, and focused on improving capacity team processes, including streamlining current tools and innovating new systems/tools, leveraging your SQL abilities. You will be the owner of the tools and all that comes with them, including following up on bugs.



  1. Own and manage all current tools and models

  2. Create and innovate new tools and models using various programs (Google sheets, databases, modeling software)

  3. Analyze large sets of data in order to produce solutions and recommendations

  4. Support forecasting process when necessary- understanding flow of forecast and the information our customers need

  5. Support the broader Process Engineering team on projects as needed


Required Skills:

  1. 1-3 years of work experience in quantitative roles or functions or in related field

  2. Exceptional quantitative skills, with experience using Google Sheets/Excel

  3. Strong in SQL or other languages

  4. Ability to work across functional lines to gather information and drive results


Preferred Skills:

  1. Superior communication skills, organized, and detail oriented, with ability to synthesize complex information to cross-functional partners


Equal Opportunity Employer Minorities/Women/Veterans/Disabled


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Reference number US_EN_99_022211_11885525