Operations Lead

  • Location
    San Jose, California
  • Job type
  • Salary

Operations Lead



● Directly manage small team of drivers.

● Create and deliver daily work packets to local drivers.

● Train new drivers on project equipment

● Troubleshoot vehicle and Operational Issues and escalate system wide issues when necessary

● Monitor daily production and quality, collect and analyze data in order to recognize trends and potential problem areas.

● Create and schedule preventative maintenance for cars.

● Plan and Execute all driver training and new operational launches.

● Track drivers' billable hours and other direct project costs.

● Interface with engineering teams to continually improve overall operations process.

● Execute operations for migration to new geographical areas.

● Create, drive, and execute on side projects that enhance the overall data collection efforts



● Must be highly professional and adhere to the highest ethical standards; ability to interact professionally with all levels of people

● Extremely time organized

● Strong customer service skills and highly organized

● Ability to communicate effectively both oral and written

● Ability to work as a team member

● Basic computer skills (Google Docs and Microsoft Office)

● Bachelors Degree or relevant work experience

● Strong interest in learning new software tools

● Have logistics and geographical proficiencies

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_022118_11801178