Operations Specialist

Adecco is currently assisting a local client in their search to fill an Operations Specialist job in Charlotte, NC! Apply now if you meet the qualifications listed below!


Type:                      Fulltime (40 hours / week) contract

Length:                  11 + months

Pay:                        21.02

Shift/Hours:          8A – 5P



Responsibilities for this Operations Specialist job include, but are not limited to:                            

  • Primary responsibility is to serve as point of contact for assigned Borrower and Lender/Investor for all loan related servicing matters on moderately complex deals
  • With some supervision, deliver the highest level of service to lenders/investors, borrowers, vendors and internal business units while ensuring compliance with servicing agreements, government regulations and/or Company policies
  • Keys all transactions into System of Record/Loan Servicing System and/or workflow tool
  • Ensures all communication occurs timely and accurately
  • Monitor assigned loans to ensure funding and payment compliance with loan servicing agreements, loan documentation and Lender/Investor instructions
  • Coordinate funding’s with Fulfillment and Assignment Desk as needed
  • Monitor, research or instruct payment processing for borrower payments, disbursements, fees, and collect appropriate fees due lender or servicer
  • Perform payoff quotes and related calculations including prepayment calculations
  • Maintain past due principal, interest and fees as well as reconciliation exceptions within acceptable levels
  • May assist managers in directing workflow and performing QA

Qualifications for this Operations Specialist job:

  • Must have prior 2+ years of Customer Service experience in banking or financial services
  • Solid technical skills with Excel, SharePoint
  • Strong Loan IQ knowledge or Syndicated loan deal knowledge
  • Excellent communication skills, especially in dealing with escalations
  • Strong analytical and problem-solving skills
  • Excellent organization skills
  • Ability to work independently


Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits


IMPORTANT: This Operations Specialist job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office To be considered for this position, you must use the “Apply with Adecco” button to submit your resume


The Adecco Group is a global leader in HR services  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world  We offer employment opportunities at any stage in your professional career  Contact us today to discuss available contract and direct hire positions  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1252716