Operations Support Specialist II

Adecco is currently assisting a partnering client in their search to fill an Operations Support Specialist II Wilton CT role in Apply now if you meet the qualifications listed below!

POSITION: Operations Support Specialist II
DURATION: 6 -8 months (contract)
HOURS: 8:00am to 5pm
PAY RATE: 25 per hour



• Primary responsibility is to facilitate transaction processing and perform daily reconciliations of critical business systems.
• Posts advances and payments when necessary.
• Coordinates with Shared Services (Loan Operations) and borrower on fundings, advances and payments.
• Gains approval from Relationship Managers and/or Credit Officers to process advances, loan maturities and delinquencies.
• On a daily basis, performs reconciliations of relevant systems to ensure all systems of record are in sync.
• Research and resolve variances using FileNet, Fidelity System, etc.
• Reconciliation of Loan Management Systems or bank accounts such as Cash Collateral and other reports prior to end of day activities.
• Assists in the preparation and distribution of COE backlog and delinquency reports.
• Focus on process improvements and driving efficiencies along with reduction in non-value added work.

• Understand and support the Bank's Customer Service Strategy.
• Considers the impact of decisions on the well-being of TD, its Customers and stakeholders.
• Provide the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every
• Model quality service delivery at every interaction.
• Lead and contribute to the ongoing improvement of the partner/Customer experience within the team.
• Identify opportunities for cost savings as applicable.
• Awareness of vendor time, contracts, and charges as applicable.
• Ensure tasks are performed within established policy and procedures.
• Participate in civic activities to promote growth and development of the community and a positive image for TD.
• Successfully complete all required job specific, compliance-related training. Understand, utilize and follow compliance/risk and control
• Ensure ongoing compliance with internal / external audit and regulatory requirements. Provide prompt and comprehensive response
to all external audit, regulator and compliance requests and findings. Maintain appropriate records of action plans.
• Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD’s diversity agenda, and creates an extraordinary
employee experience.
• Participate fully as a member of the team and contribute to a positive work environment.
• Ensure ongoing communication with the team on the status / progress of projects and issues / points of interest.
• Actively share information and knowledge and proactively learn from the expertise of others.


• Associates degree and/or Bachelor’s degree
• 2 + Years of related experience involving:
• Knowledge and practical experience with accounting entry practices and procedures.
• Knowledge of Corporate Banking products/services and offerings.
• Prefer experience with excel, word or related software.
• Effective communication skills, both verbal and written.
• Developed PC skills including proficiency and capability in word processing and spreadsheet software.
• Ability to meet deadlines.
• Ability to maintain the confidentiality of credit and Customer information.
• Good interpersonal skills and team orientation.
• Exhibits the ability to gather, consolidate, and summarize data to provide management reports.
• Effective time management skills.

Nice to have:
knowledge of AML KYC/CIP compliance documentation
Compliance Support

Associates degree and/or Bachelor’s degree
• 2 + Years of related experience

***Applicants must be currently authorized to work in the United States on a full-time basis. We’re unable sponsor applicants with the following work visas: H1B, H2B, E3, TN1***

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

RECRUITER: Once candidates have applied, resumes will be screened for review. I will reach out to you if are chosen for the next step in the application process. If you have any questions please feel free to reach out to:
Leonor Reyes
Email: Leonor.Reyes@addeccona.com (preferred)

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume for review. For other opportunities available at Adecco go to www.adeccousa.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_407059