Order Entry Clerk

Adecco is assisting a local client in recruiting for a current Costumer Service job in Canton, MA. This is a temporary opportunity. If you meet the qualifications listed below, please Apply Now!

Job description

Customer Service Specialist would be reporting to the VP Customer Service. This position will fill the position of Administrative Assistant- Order Entry Clerk, Customer Service Representative & Reception who will be responsible for heavy data entry, processing orders, reception, customer service and general office duties. We are looking for someone who is detail-oriented and has excellent data entry skills with attention to accuracy.

This is an office position working the hours of 8:30 am to 5:00 pm.

 Responsibilities:

-Prepare and follow up on quotations for customers.

-Process catalog and sample request inquiries for internal and external customers.

-Handle customer request for returns and coordinate necessary paperwork.

-Research and resolve customer issues within expected time frame.

-Track order shipments, provide product availability on back orders, facilitate answers for billing inquiries, and assist customers with additional inquiries.

-Answer first level of technical questions on our products.

-Assist in retrieval and customer follow up for voicemail and email inquiries.

-Conduct administrative and other duties, as requested.

-Communicate with customer regarding any order status changes, confirmation of orders and/or other issues as they arise.

-Interface with internal departments to insure orders are filled in a complete and timely manner.

-Enter and maintain accurate and complete customer files to include all applicable data on each customer. Maintain hard copy customer files.

-Other tasks and duties as required.

Education Service

-Associate degree or 2 years relevant experience.

-Proficient with Microsoft windows and Outlook.

-Sage experience ¿Strong data entry.

-Strong attention to detail ¿Great customer service skills.

-Effective and professional verbal and written communication.

-Ability to prioritize and complete work amidst interruptions in a busy work area.

Pay for this position is $17-19/hr. This is a temporary opportunity.

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Costumer service job in Canton, MA or any related opportunities with Adecco.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_025360_12009162