Order Management Coordinator

  • Location
    Chicago, Illinois
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Order Management Coordinator role in Chicago, IL! Apply now if you meet the qualifications listed below!

Responsibilities, Qualifications, & Details:
Job Title: Order Management Coordinator
Shift: Monday-Friday 8:00am-5:00pm
Location: Chicago, IL
Pay Rate: $15.00-$19.00

Supply Chain Customer Mgmt Sr Associate (Order Management Coordinator) The OMC is responsible for coordinating and executing all base-line activities surrounding the processing of customer orders from the time of order submission all the way to the point our product reaches the customer.

The OMC will work in a team-based environment dedicated to one or a group of accounts to ensure we meet our customer commitments.

· Management of all orders from receipt through delivery to customer warehouse and distribution centers. Ensure highest level of customer service.
·Responsible for order accuracy by ensuring the right products are ordered, prices, deals, allowances, method of shipment, and shipping platform are applied to the order and adequate lead time is given to ensure on-time delivery to the customer.
· Identify and resolve customer order and inventory replenishment issues within the scope and authority of the position.
· Monitor and report baseline customer service key performance indicators (KPI).
· Maintain active involvement in the execution and follow through of sales/shipping programs.
· Identify logistics cost reduction opportunities and customer service efficiency improvements and escalate to the appropriate function.
· Communicate with customer finance services (CFS), sales, distribution centers (DC) and customers related to order management. · Execute merchandise return, dump and donate as necessary.
· Due to the ever-changing environment of our customers and the PepsiCo organization, OPC responsibilities may change as a result of the business needs, and are not limited to this job description.

Minimum Requirements:
-Bachelors in Business, Supply Chain Management, or Technology-related degrees
-Analytical, strategic thinker with continuous improvement mindset
-Problem solving, issue resolution, influencing and prioritization skills
-Intermediate to advanced MS Office capabilities, primarily Excel
-Excellent verbal and written communication skills
-Ability to work both autonomously and as part of a team

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Your First & Last name; your phone number; & your email.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_404745