Orlando, FL - LPN/LVN - Medical Intake Coordinator

A Medical Intake Coordinator positions are now available in Orland, FL through Adecco Medical & Science.

This is a contract opportunity until further notice.

Job Summary:
The telephonic LVN/LPN Care Coordinator is responsible for successfully supporting all Health Plan members with high-risk needs and care coordination within a medical management team. The LVN/LPN acts as an educator, resource, and advocate for members and their families to ensure a maximum level of independence. The LVN/LPN will interact and collaborate with a interdisciplinary care team, which includes physicians, nurses, case managers (i.e., UM inpatient case managers), social workers and other educators to develop educational strategies and care management interventions that will assist in maximizing patient outcomes.

Essential Job Functions:

Possess planning, organizing, conflict resolution, negotiating, collaborative and interpersonal skills to be used telephonically.
Performs telephonic member evaluations to establish educational and care management needs and provide effective educational techniques.
Remains knowledgeable about related high-risk diagnoses such as Diabetes, CHF, IHD, and COPD/Asthma.
Assist in providing patient empowerment through use of motivation, supportive skills, problem solving, and self-management goal setting.
Collaborates with interdisciplinary care team including physicians, nurses, case managers (i.e., UM inpatient case managers), social workers and other educators/health coaches to identify and provide effective education techniques for plan member.
Evaluates effectiveness of teaching methods and provides feedback, recommendations and corrective action plans to the multidisciplinary care team for ensure patient progression toward goals.
Provide member enrollment into qualifying programs such as, but not limited to: Medication Voucher Programs, Diabetic supplies, Diabetic shoes.
Ensures all new initiatives, policies and procedures, guidelines or other necessary updates are incorporated into patient educational program to provide reconciliation and/or verification of status, conditions and/or medications.
Manages patient case load in an efficient and effective manner utilizing time management
skills to facilitate the total work process managing assigned caseload.
Provides constructive information to minimize problems and increase customer satisfaction.
Seeks ways to improve job efficiency and makes appropriate suggestions following the appropriate chain of command.
Enters timely and accurate data into designated care management applications following CMS and/or health plan requirements (i.e., NCQA or URAC guidelines) for care management documentation as needed to communicate patient needs.
Follows plan for professional development and actively seeks out opportunities to increase knowledge and expertise in nursing education.
Maintains knowledge of health plan benefits and provider network.
Participates in the development of appropriate QI processes, establishing and monitoring
Performs all duties for internal and external customers in a timely and responsible manner
representing the company with the utmost professionalism.
Performs all other related duties as assigned.


Graduate of a Licensed Vocational School of Nursing Program with a current license to practice in the applicable state.
Diverse clinical experience with two or more years’ experience in caring for the acutely ill patients with multiple disease conditions.
Possess planning, organizing, conflict resolution, negotiating and interpersonal skills.
Proficient in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications.
Independent problem identification/resolution and decision-making skills.
Must be able to prioritize, plan, and handle multiple tasks, demands simultaneously.
Preferred Education, Experience & Skills:
Experience working with psychiatric and geriatric patient populations.
Five or more years’ experience in caring for the acutely ill patients with multiple disease conditions
Bilingual (English/Spanish) language proficiency.

Shift Start/End Time: Monday to Friday: 8am to 5pm
Dress Code: Business Casual
Contract Length: June 29, 2020 to December 31, 2020, with the possibility of an extension

If you are interested in this position, please click APPLY NOW. If you have questions or would like additional information, please apply and we can discuss any questions you may have at that time. While applying, please upload a .DOC or .DOCX formatted resume for our review.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/. The Company will consider qualified applicants with arrest and conviction records.

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Reference number US_EN_2_101084_335617