Outbound Call Center

  Adecco is assisting a local client in recruiting for an Outbound Call Center Representative in Rapid City, SD. This is for a long term/temp-to-hire opportunity that will give you valuable experience to enhance your career. Successful candidates must have excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service. As a Call Center Representative, you will be responsible for handling high volume amount of calls as a liaison between the company and the health care plan member. If you meet the qualifications listed below please Apply Now!

Responsibilities for this Outbound Call Center Representative job include:
- Handle a high volume of calls to qualified members for home health exams
- Sell and educate members to schedule annual medical visits
-Identify and overcome objection
-Follow communication scripts to sell and suggest plans
- Keep record of customer interactions and record details of appointments scheduled
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Achieve productivity standards and goals set by the company while maintaining high level of customer service

Qualifications:
- Must have 3-5 years in outbound sales or customer service
- Candidate must be able to sit for the majority of their shift
- Excellent verbal and written communication skills
- Have excellent sales and problem resolution skills to successful book members for services
- Make good decisions and resolve issues in a clear, calm, and diplomatic matter
- Computer literate
- Proficient with Email and Microsoft Word
- Able to work in a team environment

This is a Full-Time position working Monday through Friday regular business hours with one Saturday shift a month.
Pay starts at $15 an hour with room to grow and potential to bonus!

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Outbound Call Center Representative job in Rapid City, SD or any related opportunities with Adecco. Equal Opportunity Employer Minorities/Women/Veterans/Disabled  

  • Apply with Adecco

Reference number US_EN_99_023795_161147