PA Customer Service Representative 3406 1

 

Adecco is currently assisting a local client in their search to fill an exciting Customer Service Representative role in Nesquehoning, Pa!  Apply now if you meet the qualifications listed below!

 

Responsibilities, Qualifications, & Details:                 

 

Customer Service Representative
The candidate should have a strong knowledge of MRP systems, computers and inventory management. A minimum of three years of progressive experience in a manufacturing facility is required. Excellent communication and interpersonal skills (both oral and written) are also required as is the ability to interact with customers in a diplomatic fashion to resolve issues as needed. Excellent time management skills is key and candidate must be a change agent, able to adapt to a dynamic environment and approach changes/opportunities with a positive, open attitude. Candidate must exhibit an ability to work with employees, coworkers, and managers professionally at all levels of the organization. Strong reasoning skills, the ability to analyze issues, collect and interpret data, establish facts, and draw valid conclusions is also required.
Job Responsibilities:
1. Receive manufacturing orders and input them into the MRP system.
2. Review customer purchase orders and applicable terms.
3. Assist in production scheduling.
4. Work directly with customers to ensure raw materials are available for production runs in a timely fashion.
5. Create bills of materials within the MRP system.
6. Work with production and quality personnel to ensure all product formulas and inspection plans are received from customers prior to production runs.
7. Issue inventory in MRP system, completing all necessary transactions for each customer account.
8. Perform consumption of materials within the MRP system as required.
9. Bill and invoice customer orders as applicable.
10. Calculate production yields.
11. Construct and send daily/monthly production reports as required.
12. Utilize customer MRP systems (such as SAP) as applicable.
13. Complete customer physical inventories.
14. Maintain all aspects of customer inventories, communicating data to customers as required.
15. Complete applicable filing for customer accounts.
16. Compile consumption report data.
17. Complete cycle counts.
18. Coordinate shipment needs for customers, working in conjunction with the warehouse group.
19. Coordinate proper customer storage within the warehouse area.
20. Attend and participate in all necessary customer meetings, audits, conference calls, etc.
21. Maintain open communication with customers as applicable to ensure the timely flow of information is relayed (i.e. scheduling, inventory needs, etc.).
22. Complete all other tasks as required by manager.

 

High School degree, college curriculum in Accounting or Business.
• Working knowledge of Microsoft Excel, Word, Power Point, Access
• Strong oral and written communication skills, must have the ability to communicate at all levels and have great interpersonal skills
• Prior inventory control experience, helpful, but not required.
• Attention to detail, excellent organizational skills, self-motivated, ability to handle high volume workload and changing priorities in a high paced department.

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

 

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com

 

If you have any questions surrounding the application process, please feel free to reach out to: Rushaun Carter; 631-844-7601; & Rushaun.Carter@adeccona.com.

 

The Adecco Group is a global leader in HR services.  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.  We offer employment opportunities at any stage in your professional career.  Contact us today to discuss available contract and direct hire positions.  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

 

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_022862_12002586