Part Time Data Entry/Customer Service Specialist (Richmond, VA)

  • Location
    Richmond, Virginia
  • Job type
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

Adecco is assisting a nationwide leader in consulting and program redesign for health and human services agencies in their search for a contract Data Entry/Customer Service Specialist. This is a part time position working about 30-40 hours per week.  This position requires flexibility in scheduling, depending on workload volume. 


Job Title: Data Entry/Customer Service Specialist 

Location: Richmond, VA


Job Description:

The Data Entry/ Customer Service Specialist is responsible for ensuring assigned project tasks are carried out accurately, efficiently, and effectively, while providing support, as needed, to project staff. 


Essential Functions:

  • Serves as the Lead Technical Analyst and is willing to perform the following functions:

    • Provides accurate frontline service to caller by answering questions, responding to requests for information and educational materials, and addressing concerns, while providing quality customer service

    • Accurately enters data from web based scanning systems to a database 

    • Audits and resolves discrepancies as per contractual guidelines

    • Provides detailed analysis of the database to management

    • Communicate end of month summaries to stake holders

    • Maintain filing system of all forms

    • Assists the Project Manager, as requested. 

    • Other duties as assigned



  • Entry level position, high school diploma with some college preferred.

  • Must be willing to work a flexible schedule

  • Proficient knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook.  Microsoft Publisher proficiency a plus.

  • Ability to work independently and as part of a team

  • Must possess excellent oral and written communication skills, including the ability to communicate with officials at all levels in government and industry. 

  • Must have the ability to handle and organize multiple projects and deadlines

  • Must demonstrate a high degree of attention to quality, details, and correctness

  • Must be able to lift 30 lbs.


Adecco is an equal opportunity employer.

  • Apply with Adecco

Reference number US_EN_99_028124_11899001