Part time French Bilingual Customer Service Rep

Adecco is assisting a local company in finding employees to work in a clerical office environment and accept inbound calls for customer service. Fluent in French? Do you enjoy problem solving? Do you enjoy helping people and customer service? This may be the job for you! This is a professional but laid-back environment. It is a great foot-in-the-door of an international company that thrives on customer service and family and home needs.

As a customer relations representative you will be responsible for accepting inbound calls and giving the customer exceptional customer service.

Responsibilities for this job are:
1. Answering inbound calls from customers across the country that may be having issues with their product, shipping of a product, or billing questions.
2. Using the ability to clearly communicate with each customer. In this position, it will be your responsibility to talk to each customer and assure that they feel heard and assisted with any issue that they are having.
3. You will be responsibility for using the office technology to log or modify information as needed. Handling billing questions and concerns. Coordinating with the customer to adjust any issues that need modified.
4. Working in a team and independent environment.

1. Must be fluent in french and able to work on location at the local office.
2. Customer service skills and experience is required.
3. Ability to type, learn and use different computer applications to complete job duties.
4. Ability to maintain a professional and positive attitude when interacting with a customer. Ability to assure that all customers feel heard and that their issues are being addressed.
5. Must be able to maintain a great attitude.
6. Ability to multitask.
7. Able to use office technology- phone and computer.
8. Ability to use Microsoft applications.
9. Previous call center experience is a MUST
10. Must have High school diploma or GED.
11. Some college preferred.

Adecco provides one of the most comprehensive benefits packages in the industry to contract workers.

Click on Apply Now to be considered for this Member Services Associate job in Columbus, IN or you can visit our website to search for other opportunities that are currently available.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_99_023349_359410