Patient Benefit Representative

Adecco Medical & Science is looking for a detail-oriented Patient Benefit Representative to join one of our large client accounts in Dallas, TX! Bonus points if you already have AR experience.

Pay Rate: $19.00 / hour

Month - to - month contract; Full-time 8AM - 5PM - M-F

Responsible for answering patient inquiry calls and correspondence in a professional and courteous manner as well as researching / resolving any issues or concerns patients may have with their accounts. May also be responsible for contacting insurance carriers, patients and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability.
Quality Assurance Standards and HIPAA rules must be adhered to at all times. Good listening skills and patience is necessary.

This job requires excellent customer service skills and the ability to handle complex phone calls in regards to patient accounts and insurance inquiries. Training will be provided.

Bonus points for:
Healthcare experience, preferably oncology but not required. Knowledge of insurance verification, customer service, Request referrals from PCP, Obtain prior authorization. Ability to utilize payer websites, MS word, Excel beginner, collections of patient payments and payment plans. Multitasking

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Reference number US_EN_2_108175_333114