Payroll Service Center Specialist



Adecco is currently assisting a local client in their search to fill an Payroll Service Center Specialist in Dublin OH 43017.






Position Details
Position: Payroll Service Center Specialist
Location: Dublin OH 43017
Duration: temp-to-hire
Compensation: $20 /hour
Shift: 8:45am - 5:45pm

Summary:



First line support for employees calling in to the service center with payroll specific questions. Also responsible for payroll related functions, including issuing pay cards, recording garnishments.

Responsibilities

Uses knowledge of HR/ Payroll processes and technologies and general HR acumen to initiate and/or complete employee requests.
Defines and operates within service level agreements.
Demonstrates customer service protocols and empathy for the personal circumstances of employees.
Ensures complete protection of employee data and complies with all data privacy processes and regulations.
Coaches employees and managers where future requests can be completed with self-service functionality.
Ensures adherence of benefits policies. Ensures proper documentation is recorded and communicated to employees and management. Coaches and educates management on policies, practices and processes to create best in class experience.
Applies basic concepts, principles, and technical capabilities to perform routine tasks
Works on projects of limited scope and complexity
Follows established procedures to resolve readily identifiable technical problems
Works under direct supervision and receives detailed instructions
Develops competence by performing structured work assignments

Skills/Qualifications:


3+ years of Call Center/ HR experience, pay roll prefered
Excellent verbal and written communication skills
Passion for people and problem solving
Knowledge of Workday preferred and good organizational skills with the ability to multitask





How to Apply: Click on “Apply Now” or send your resume to viorelia.catan@adeccona.com to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to www.adeccousa.com.


The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_410138