Pharm Tech- Phoenix

PAY RATE: 15.75/hr

Contract: 3 month contract


The primary responsibilities are
• Enter prescriptions and verify appropriate and accurate information
• Contact patients, pharmacists and doctor's offices to resolve claims issues
• Process prescriptions (from intake to order completion)
• Resolve customer issues; ensuring accurate information is provided
This role is equally challenging and rewarding. You’ll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details/clinical information. It’s a fast paced, high volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.

Licensures requirements? Would you look at a pharm tech trainee? AZ tech license is required but manager would consider AZ technician trainee license that is valid through entire assignment.

Classroom training for 4 weeks. 8-430
What are the hours after training? Must be available from 7am- 6pm. During interview this will be discussed.

KNOWLEDGE AND SKILLS Pharmacy General knowledge of medical terminology and abbreviations. Good mathematical skills in order to make basic calculations. Enter prescriptions - Typing 45- 50 WPM. General knowledge of all state and federal regulatory requirements, i.e. HIPAA Medicare Part D, State Board of Pharmacy. Basic knowledge of MS windows operating system. Basic to intermediate skills using MS Office applications (MS Word and MS Excel at a minimum). Experience using email systems - MS Outlook or Outlook Express preferred. Experience working with on-screen document images preferred. Experience working with computer-based phone applications preferred. Exceptional PC skills-ability to toggle between multiple computer applications. Ability to enter prescriptions in a pharmacy software application. Language/Communication Ability to communicate effectively in-person and in writing. Ability to communicate effectively on the telephone, with tact and finesse without becoming defensive, confused or upsetting the customer - excellent command of customer service etiquette skills Bi-lingual and multi-lingual skills a plus. Interpersonal Strong organizational, detail and follow-up skills to achieve stated goals. Ability to identify issues and resolve customer inquiries and complaints accurately and promptly. Ability to solve problems for which standards solutions may not be available; can identify problem and deter best solution. Ability to handle multiple activities and deadlines Ability to work effectively within a team environment Ability to work in an organized and calm fashion in a busy environment Ability to perform tasks or other activities with limited opportunities for deviation from approved practices and procedures. Ability to provide excellent customer service while maintaining a relatively high production rate. Ability to listen and learn new ideas and approaches.

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Reference number US_EN_2_108175_331188