Pharmacy Technician (Contract)

New

Evaluates/triages incomings fax prescriptions to ensure timely and accurate entry into pharmacy operations system. Routes incoming calls to appropriate department/individual. Receives, processes, and follows-up on refill requests.

ESSENTIAL JOB FUNCTIONS (include the following):

Triage incoming fax prescriptions to ensure timely dispensing
Ensure proper notes in computer and cycle fill coding
Accurately enter prescriptions into operating system to eliminate errors at dispensing
Courteously respond to calls from customers, routing them as appropriate to ensure top level service
Work collaboratively with other team members to ensure smooth workflow in data entry department
Ensure all prescriptions assigned for processing are completed in regular shift
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
Notify facility and team lead if product is out of stock and when delivery will be made
Notify team lead when any medication cannot or will not be delivered as expected
Assist with filing of completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
Print MARS for next delivery and print monthly MARS
Other essential functions and duties may be assigned as needed


EDUCATION AND/OR CERTIFICATIONS

High School Diploma or GED


Tennessee Pharmacy Technician license and National Certification


SKILLS AND QUALIFICATIONS:

2+ years of related experience (advanced degree may substitute for experience)
Advanced computer skills; pharmacy operations system experience preferred/required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate


ATTRIBUTES REQUIRED:

Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members


LANGUAGE SKILLS:

Ability to communicate clearly and concisely in verbal and written form
Strong communication skills and a customer service attitude
Must be able to frequently communicate with customers and/or with others about customer’s requirements, complaints, and common inquiries.


PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the job.

While performing the duties of this job, the employee is regularly required to communicate with others inside and outside the pharmacy, including the ability to express oneself and exchange information in what, at times, could be a stressful or high-pressure environment.
The employee frequently is required to move about the office/pharmacy to access files, use office equipment, and to interact with others. The person must be able to sit or remain in a stationary position for extended periods of time to be able to work, communicate on the phone, utilize the computer, and interact with others. The employee is occasionally required to stand or otherwise be able to access files, equipment, and other items in high places.
Employee must be able to constantly operate computers, phones, and other office equipment.
Employee must be able to bend, stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.


WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the job.

The noise level in the work environment is usually low to moderate.
Due to the collaborative nature of the business and the need to service customers, the employee must be able to interact effectively with others in an office environment, manage conflict, and handle stressful situations and deadlines.


Requires desk work in office environment.
Ability to work flexible hours



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Reference number US_EN_2_108175_332669