Portfolio Support Specialist

Portfolio Support Specialist


Adecco is currently assisting a local client in their search to fill a Portfolio Support Specialist job in Greensboro, NC! Apply now if you meet the qualifications listed below!


Type:                      Fulltime (40 hours / week) contract

Length:                  7 months

Pay:                        35.00

Shift/Hours:          8A – 5P



Responsibilities for this Logistics Coordinator job include, but are not limited to:            

  • Utilize product knowledge and experience to make judgment and discretionary decisions to determine which Protection Plans and pricing are appropriate for a given quote based on customer, vehicle specification and application
  • Review, decision and invoice a high volume of quotations within Service Level Agreement
  • Proactively work with Channel Marketing Managers, Truck Sales team and dealers to provide quotation support and resolve coverage issues
  • Prepare billing files and perform reconciliation process to ensure accurate coverage set-up and invoicing
  • Research, resolve and respond timely to dealers on any Protection Plan questions or issues
  • Review and recommend new policies and procedures to improve efficiency of quotation process
  • Compile data needed from Sales systems for statistical reports, including quote activity, price realization and win/loss reports


Qualifications for this Portfolio Support Specialist job:

  • Bachelor’s Degree in Business, Finance, or a related field, or equivalent experience required
  • Advanced Microsoft Office computer skills
  • 2+ years’ experience in marketing, sales or customer service
  • Experience in multi-faceted problem solving & experience with customer/dealer contact
  • Basic understanding of warranty, extended service contracts and other service-related products
  • Must be a team player with excellent written and verbal communication skills
  • Detail oriented with strong problem solving/decision making skills
  • Excellent time management and prioritization skills
  • Ability to work in a high paced, changing environment
  • Ability to work with minimal or no direction with strong business acumen


Why work for Adecco?

  • Weekly pay
  • 401(k) Plan
  • Skills Training
  • Excellent medical, dental, and vision benefits


IMPORTANT: This Portoflio Support Specialist job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office To be considered for this position, you must use the “Apply with Adecco” button to submit your resume


The Adecco Group is a global leader in HR services  Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world  We offer employment opportunities at any stage in your professional career  Contact us today to discuss available contract and direct hire positions  Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans


Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Adecco will consider qualified applicants with arrest and conviction records for employment

  • Apply with Adecco

Reference number US_EN_99_022862_1217148