Process Analyst / Business Analyst

Adecco is currently looking for a Process Analyst / Business Analyst in Charlotte, NC! Apply now if you meet the qualifications listed below!

9+ month contract

Essential Job Functions:
Position will support the Global Markets Operations breaks governance program. Functions include, but are not limited to, metrics reporting, control dashboard development, various strategic projects and initiatives, weekly preparation of senior management breaks reporting, ongoing quality assurance and quality control routines, risk reduction plan development, and implementation of the target operating support model.


Assist in build out of global governance control dashboard
Participate in/lead tactical and strategic projects focused on process improvements and risk mitigation.
Compile and present GMO breaks metrics for senior management reporting on a weekly basis.
Independently navigate projects/process improvements around breaks reporting to ensure we have a complete and accurate view of global breaks on a daily basis.
Liaise with line of business contacts to gather break commentary and drive out break reduction initiatives including critical analysis and deep dives to identify root cause of break volumes

Requirements: 3+ years of Process Analyst / Business Analyst experience

Excellent communication skills (written and verbal) and ability to present to an audience.
Ability to work under pressure in a team environment.
Ability to liaise with and influence all levels of the firm and people with different experiences and backgrounds.
Self-motivated and able to work unsupervised.
Successful candidate will be able to manage own time, prioritize to meet tight deadlines and know when to escalate.
Intermediate-level Excel knowledge or higher
Detail oriented
Experience with reconciliation systems / design preferred

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How to Apply: Click on “Apply Now” or send your resume to to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

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Reference number US_EN_2_022862_409760