Process Support Specialist

  • Location
    Ankeny, Iowa
  • Job type
    Contract/Temp to Hire
  • Salary
  • Category
    Call Center & Customer Service - Customer Service

Adecco Staffing is assisting a Shared Service Center in Ankeny with hiring a Process Support Specialist.  You will work closely with collectors throughout the building to provide assistance when collectors' receive large volume requests from customers. The position guarantees 40 hours a work. On a Monday-Friday schedule, 8:30 am - 5:00pm. Please review the responsibilities and qualifications below before applying.



  • Pull invoice copies, proof of deliveries, payment research, invoice detail research, credit release assistance etc


  • 2-3 years of corporate call center experience
  • Strong Computer knowledge.
  • Must have the the ability to toggle between multiple screens throughout the day
  • Key Qualities: detail oriented, results driven, and strong ability to multi task and complete tasks under limited supervision
  • Must be able to type 40+ WPM typing speed 

In case you were wondering, here’s a little bit about us. Every day, we help over 70,000 people find opportunities at some of the world’s best companies. It’s an awesome feeling to help others find good jobs, get benefits (even on temporary jobs) and better their situations. It’s why we love what we do.

So now that you know about the job and about us, the ball’s in your court. Apply online now at pick up the phone 515.327.6200 or come in to the branch. We can’t wait to hear from you! Adecco General Staffing, 1701 48th Street, Suite 200, West Des Moines, IA 50266.

  • Apply with Adecco

Reference number US_EN_99_028047_11887389