Product Complaint Analyst

  • Location
    Shawnee Mission, Kansas
  • Job type
  • Category
    Call Center & Customer Service - Customer Service

Adecco is currently assisting a local client in their search to fill an exciting Product Complaint Analyst role! Apply now if you meet the qualifications listed below!

POSITION: Product Complaint Analyst
LOCATION: Shawnee, KS (Zip 66216)
DURATION: 11+ Months
PAY RATE: $18-$20/hr
HOURS: 40 hrs per week

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only.**

QA Master Data - Product Surveillance

Help investigate product technical complaints

Assist in processing and data entry of customer complaints inclusive of product defects and adverse events for internal and external customers. Reviews returned product and assists in preparing complaint sample assessments and investigations. Responsible for maintaining investigations in complaint databases

Education Requirement(s): HS Diploma or Equivalent

-Excellent skills in Word and Excel.
-Excellent verbal and written communication skills, ability to read/understand semi-technical documentation (medical/veterinary terms).
-Must be able to efficiently manage/prioritize multiple tasks and responsibilities.
-Good Time Management skills and able to work independently
-Prior pharmaceutical or GMP experience a plus (not required)

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to: Elena Jarvis at

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k) and Insurance Benefit Plans.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_401735