Product Manager IV

  • Location
    San Jose , California
  • Category
    Business Operations and Management - Administration
  • Job type

Adecco is currently assisting a local client in their search to fill an exciting Product Manager IV in East San Jose, CA! Apply now if you meet the qualifications listed below!

POSITION: Product Manager IV
HOURS: Hours per Day 8, Hours per Week 40, 1st Shift
DURATION: 1 year
PAY: $66.62/HR

Responsibilities, Qualifications, & Details:
Looking for a company that inspires passion, courage and imagination, where you can be part of the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to creating an ambitious and inclusive workplace, join the client – a company you can be proud to be a part of.

We are looking for a skilled BUSINESS MANAGER to help manage operations and the customer experience of the clients Guaranteed Delivery through close partnerships with cross-functional peers. This person will have a passion for the client and will be a natural champion for creating great customer experiences for our members balanced with the patience and skill to navigate dependencies on other teams to bring out the best in the EGD while also managing toward challenging goals, policy enforcement, and control of losses.
Job Requirements

Reporting to the Sr. Manager Product Activation, you will be responsible for supporting excellent daily execution of EGD business operations, and partnership with Product Management to provide customer insights and business opportunities to improve EGD.

What you will do:

Help run the core Guaranteed Delivery program in close partnership with product activation team, a network of cross-functional teams, and external partners

Manage and report on goals / metrics to reduce bad experiences for customers

Find innovative solutions to problems with challenging cross-functional dependencies

Work closely with Analytics to deep dive on data heavy inquiries into program performance

Skills and Experience

Customer focused – you are passionate about advocating for customers

Data oriented – you are able execute queries and work with data to form your business case

Highly flexible – you are able to switch gears and embrace rapid change

Solution oriented – you are passionate about solving difficult business problems and telling the story behind the numbers

Cross-functional and collaborative – you communicate effectively with stakeholders and technology teams

Hands-on – you utilize your peers effectively, but you also like to understand the details first hand

Naturally inclined to learning new things – you proactively pursue acquiring new knowledge about your work and enjoy sharing your knowledge with others

What you’ll need:

2+ years of experience in building solutions in resolving customer issues, preferably in the ecommerce segment

Strong background in analytics with demonstrable experience in ability to utilize research to make data-driven decisions

A well-versed understanding of the Shipping experience on the client both as a buyer and a seller and the pain points involved in international shipping

Strong communication and presentation skills and high comfort level presenting to large audiences

Ability to operate in a fast-paced environment that’s going through tremendous growth and shifting priorities

Familiarity with the client flows and processes preferred

Bachelor’s degree from a major educational institution is required

How to Apply: Click on “Apply Now” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities available at Adecco go to

If you have any questions surrounding the application process, please feel free to reach out to:
Taj Rolin at (470) 219. 6864 or

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans and Service/Anniversary Bonus opportunities.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_2_022862_397660