Production Support Manager

  • Location
    Santa Clara Valley, California
  • Job type
    Contract/Temporary
  • Category
    Business Operations and Management - Operations




Adecco is currently assisting a local client in their search to fill an exciting Production Support Manager role in Santa Clara Valley, CA! Apply now if you meet the qualifications listed below!

POSITION: Production Support Manager
LOCATION: Santa Clara Valley, CA
HOURS: Full-time
DURATION: 8 - months, with potential to extend or go permanent
PAY: $48.00/hr.

Job Summary:
Production Support Manager for the Client’s Global Repair Centers. Responsible for managing a team of off-shore contractors that provide production support and User Acceptance Testing(UAT) execution. Lead the repair centers user acceptance testing from script creation, test execution, issue resolution through test completion. Able to provide an accurate assessment prior to UAT sign off, stating sign-off risk and available risk mitigation.

Develop KPI's and report weekly on frequency of production issues relating to systems, and detect patterns due to system gaps.
Communicate effectively with throughout the organization to initiate or improve process relating to systems and operational interactions.
Support the system program managers with testing and system enhancement changes.
Manage the production support team on process improvements, process documentation, and development training materials.

How to Apply: Click on “Apply with Adecco” to be considered for this position or any other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the “apply with Adecco” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed above. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please feel free to reach out to: Natasa Jankovic at Natasa.jankovic@adeccona.com.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans

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Reference number US_EN_2_022862_401371