Product/Marketing Manager - Bank

  • Location
    Mount Laurel, New Jersey
  • Job type
    Contract/Temporary
  • Category
    Accounting & Finance - Bank Operations

Adecco is assisting a local premier financial services/ bank institution in their immediate opportunity for:

Product/Marketing Manager - Bank
Mount Laurel NJ
W2 Contract 6 + months
Extension possible
Pay Rate: $35 per hour
Mon-Fri, 8:30-5 - some flexibility for remote


JOB SUMMARY


Reporting to the AVP, ATM Innovation, Sales and Analytics, the job will work closely with all internal and external stake holders of the ATM Services team to identify new opportunities for the ATM business. This job assists in defining the strategic direction of the business through identifying revenue generating opportunities, opportunities to leveraging new technologies to reduce expenses, changes within North American market /ATM industry that would impact service delivery and a detailed understanding of ATM customer expectations and usage patterns to identify unmet service demand.



Job Requirements



Oversee and manage the entire product lifecycle from a strategic level and drive tactical activities to cross-functional team members and direct reports where required
Assist with the analysis of market research on trends in consumer demand and emerging technologies as input into the product strategy/roadmap
Regularly review Customer Experience indices and metrics, monitor product delivery solution reports, perform solution health checks, and research best practices to identify and execute service and product delivery improvements.
Responsible for the development of Tier 1 Business Cases in support of functionality enhancements and/or implementation of new technology to enhance customer experience and/or shareholder value
Accountable to work with Marketing to develop understanding of the ATM customer and design strategies to support an enhanced ATM customer experience
Play key role in the development, communication and execution of a long term ABM Strategic Vision
Responsible to introduce an Innovation center of excellence using tools and metrics to deliver a portfolio of innovation in the ATM channel that will further the channels strategy while delivering outstanding shareholder return and Customer Service
Develop and maintain an operating budget, ensuring adherence to budget, and taking corrective action as necessary
Provide input and assistance to senior management in developing budget and ensure adherence to assigned budgetary factors
Identify vendor opportunities to better serve clients or to reduce total cost of ownership within the ATM channel
Utilize and follow Compliance/Risk control programs
Support and participate in the yearly Interac, Visa and PCI audits
Work with business partners to minimize/eliminate the number of non compliant items
Support and assist with the implementation of company policies, procedures and practices
Participate on cross-functional project teams and task groups, including those in support of conversion activities
Manage and maintain internal relationships with other support areas maximize service/quality levels – Retail Banking, NOC, IT Group, Marketing, Technology, Physical Security, BCM, Real Estate, and JCI Facilities to facilitate smooth activities
Key stakeholder for facilitating cross-boarder consistency for the customer experience
Take ownership of and contribute to the ongoing improvement of the Customer experience
Lead, coach and model a brand enhancing Customer experience with every interaction
Successfully completed all required online training and ensures staff completes all required online training


Education & Experience



Post-secondary education in a business related discipline is required
10+ years of related strong previous marketing manager experience
Demonstrated self-starter, able to work in ambiguous situations
Strategic thinker with previous knowledge of ATM operations and technology
Experience in the research of emerging technologies would be an asset
Solid financial skills are an asset
Strong interpersonal skills with the ability to lead in a team environment
Strong problem solving skills with ability to identify problems, recommend solutions and present recommended approach
Ability to build excellent relationships, negotiate and influence others
Strong negotiation skills
Strong understanding of project management methodology, and a background in project based work
Excellent verbal and written communication skills
Ability to prioritize and meet tight timelines
Team player who takes initiative to accomplish department objectives
High degree of business acumen in terms of analyzing and understanding business decisions, motivated to achieve results, and a commitment to operational and service excellence
Work with minimal supervision and meet demanding turnaround times
Strong facilitation and presentation skills
High proficiency in Microsoft Applications (PowerPoint, Excel, Word)

MUST HAVE:

1.) Sales/Marketing Experience as Product/Marketing Manager, preferably FI/Banking with ATM 10+ years

2.) Excellent communication, written and verbal

3.) Excellent relationship management skills

**Must be eligible to work for any employer in the U.S. without sponsorship / no corp to corp or 3rd party contracting arrangement / Adecco W2 only and not require relocation assistance.

***Successful completion of a full background check, drug screen, employment verification, educational verification and reference checks required upon offer.

How to Apply: Click on “Apply Now” to be considered for this position or other opportunities with Adecco.

IMPORTANT: This position is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use “apply now” button to submit your resume. If you have questions about the position, you may contact the recruiter recruiting for this position listed below. For other opportunities, available at Adecco go to www.adeccousa.com.

If you have any questions surrounding the application process, please reach out to: Patricia.Landay@adeccona.com or send your resume/CV for consideration or call 831-844-2898.

The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include 401(k)and Insurance Benefit Plans.

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Reference number US_EN_2_022862_404208