Program Coordinator

Program Coordinator I

Duration: 12 months

$19/hr.

40 hours/week.

8:00 AM - 5:00 PM



Cloud computing delivers cloud services and other IT products to small and large businesses, educational institutions and government agencies. Our team of high-achieving engineers, product managers, sales, marketing and support professionals works with a vast array of partners and customers to advance the company's mission to organise the world's information to make it universally accessible and useful. The Cloud
team is among a handful of rapidly emerging new businesses that are becoming front-and-center.

 


As a Program Coordinator, you will play a key role in ensuring orders are placed seamlessly while providing an excellent customer experience. You will be responsible for executing  orders, and resolving ordering related escalations. This will require working cross-functionally with Customers, Partners and internal teams to ensure orders are fulfilled quickly and issues are resolved punctually. Additionally, this role will require you to think strategically in order to triage, troubleshoot, and resolve or escalate customer issues.

 

Overall Responsibilities:
You are a problem-solver. You have a passion for providing excellent customer service and actively work to ensure customer needs are being met. You communicate well and effectively manage a diverse group of stakeholders. You are comfortable with constant challenges, think quickly, and offer creative solutions to complex problems. Work proactively to resolve customer order escalations

 

Top 3 Daily Responsibilities:

  • Execute orders seamlessly and communicate updates proactively to all stakeholders
  • Coordinate and manage Cloud ordering processes with both internal and external (e.g., customer and
  • partner) stakeholders
  • Accurately track, report, and share all Cloud data
  • Enterprise ordering data
  • Required Skills:
  • B.A. or B.S. degree in any field or In lieu of
  • education, 4+ years of relevant work experience
  • 2+ years experience as a program coordinator
  • Experience in working with global and cross functional
  • internal and external teams
  • Familiarity with Cloud productivity tools
  • Excellent written and verbal communication skills
  • Detail oriented and skilled in creating and managing

Nice to have:

  • Masters Degree in any field

Adecco provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Adecco complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Adecco expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Adecco’s employees to perform their job duties may result in discipline up to and including discharge.



  • Apply with Adecco

Reference number US_EN_99_020088_11761808