Program Coordinator

Program Coordinator


Duration: 12 months


 Cloud computing delivers cloud services and other IT products to small
and large businesses, educational institutions and government agencies.


Our team of high-achieving engineers, product managers, sales, marketing and support professionals works with a vast array of partners and customers to advance the company's mission to organise the world's information to make it universally accessible and useful. The Cloud team is among a handful of rapidly emerging new businesses that are becoming front-and-center as it enters its second decade as a company.


As a Program Coordinator, you will play a key role in ensuring orders  are placed seamlessly while providing an excellent customer experience. You will be responsible for executing orders, and resolving ordering related escalations. This will require working cross-functionally with Customers, Partners and internal teams to ensure orders are fulfilled quickly and issues are resolved punctually. Additionally, this role will require you to think strategically in order to triage, troubleshoot, and resolve or escalate customer issues.


Overall Responsibilities:
You are a problem-solver. You have a passion for
providing excellent customer service and actively
work to ensure customer needs are being met. You
communicate well and effectively manage a diverse
group of stakeholders. You are comfortable with
constant challenges, think quickly, and offer creative
solutions to complex problems. Work proactively to
resolve customer order escalations


Top 3 Daily Responsibilities:

  • Execute orders seamlessly and communicate
  • updates proactively to all stakeholders
  • Coordinate and manage ordering processes
  • with both internal and external (e.g., customer and
  • partner) stakeholders
  • Accurately track, report, and share all 
  • Enterprise ordering data
  • Required Skills:
  • B.A. or B.S. degree in any field or In lieu of
  • education, 4+ years of relevant work experience
  • 2+ years experience as a program coordinator
  • Experience in working with global and crossfunctional
  • internal and external teams
  • Familiarity with Cloud productivity tools
  • Excellent written and verbal communication skills
  • Detail oriented and skilled in creating and managing

Nice to have:

  • Masters Degree in any field

  • Apply with Adecco

Reference number US_EN_99_171819_11790004