Program Manager

Program Manager III

Our client's Gift Cards Strategy and Operations is a global team that makes sure this complex business scales and runs smoothly. Experts in driving process improvements and consistency, team members are analytical and strategic with a pragmatic sense of getting things done. They lead launch strategic initiatives, develop programs and set high-level goals that accelerate growth and improve productivity.

Top 3 Daily Responsibilities:

1) Own promotion campaign set-up and QA in online campaign management tool

2) Work with global sales managers on testing and verifying campaigns

3) Support campaign metrics reporting for internal and external partners

Overall Responsibilities:

  • Manage & be responsible for promotion campaign set-up and QA in online tool.
  • Own tools, systems, and reports for creation and tracking of promotion scope and results
  • Work with cross-function & cross-region stakeholders on promotion details
  • Identify bugs and tool functionality problems, report them to responsible engineering teams, and track engineering's progress in fixing such issues
  • Develop operating manual for promotion operations - Assist with campaign data reporting for internal and external partners
  • Identify and recommend process and tool improvements to improve efficiency of promotion operations
  • Assist in providing business requirements to Salesforce Development team

Requirements:

  • BS/BA degree (flexible concentration) or 9 years experience without degree
  • 5+ years experience being a hands-on project manager managing own work-streams independently
  • 3+ years experience building and executing new processes
  • Ability to work cross-functions and cross-regions
  • Ability to manage to deadlines
  • Strong attention to detail
  • Proficient with Google Documents, Sheets, Slides

*Manager will need this Program Manager to assist with the data entry of new campaign promotions. This is a non negotiable. If the candidate does not want to do data entry, PLEASE do not submit this to this role.

Nice to have:

  • Experience with bug software (Buganizer preferred)
Adecco is an Equal Opportunity Employer/Minorities/Women/Veterans/Disabled. 

  • Apply with Adecco

Reference number US_EN_99_025107_373052