Program Manager

  • Location
    Trenton, New Jersey
  • Job type
    Direct Hire
  • Salary
    $ 50000 - $ 55000
  • Category
    Education, Human Resources, Training - HR Manager

Explore a career with Adecco, the nation’s leading provider for temporary, temp-to-hire and contingency search/permanent placement services.

The Program Manager is responsible for managing a staffing program for a valued client. Provides general management to an average of 200 temporary employees. Acts as the main liaison to clients to define and develop innovative solutions to meet hiring needs, address standard to moderately complex client requests and achieve strategic objectives. Ensures staffing requirements are fulfilled according to client specifications. Serves as subject matter expert on market trends, client industry, and roles. May manage one or more colleagues.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provides general management of temporary employees, including resolving employee relations issues.
• Assesses candidates to ensure qualification match, cultural fit and overall compatibility with client requirements.
• Completes new hire orientations/onboarding and offboarding processes in accordance with client/contract standards.
• Develops relationships with key clients and business leaders.
• Deploys, coaches/counsels, develops and redeploys temporary employees.
• Manages temporary employee retention and recognition programs.
• Administers temporary staffing requisitions, weekly payroll and reporting in various systems.
• Supervise, train, and mentor additional colleagues.
• Responds to and resolve client and temporary employee escalations.
• Maintain vendor relations and contract compliance across program suppliers.
• Ensures program SLA compliance and safety requirements are met.
• Participates in special projects and performs other duties as assigned.
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Bachelor’s degree in business or a related field with a minimum of three (3) years of human resources experience is required. Equivalent combination of post-high school education and seven (7) years of experience may be considered in lieu of a degree. Previous experience working within an Adecco Group North America business unit or in the staffing or human resources solutions industries is highly desirable.

KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS:
• Ability to communicate effectively, verbally and in writing.
• Ability to establish and maintain effective working relationships.
• Ability to focus on client needs with a commitment to quality and customer service.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting deadlines.
• Ability to identify and resolve problems through recommending and implementing creative solutions.
• Knowledge of and ability to interpret and understand employment-related laws, rules and regulations.
• Proficient in Microsoft Excel, PowerPoint, Word, Outlook and SharePoint.

COMPANY OVERVIEW:

Adecco Group North America through an impressive portfolio of staffing industry leading brands, including Accounting Principals, Adecco Staffing, Ajilon, Beeline, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.

We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.

Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services team.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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Reference number US_EN_1_020654_11740992